Last updated: 5th June 2026
At Gybe Consulting, we are committed to protecting your privacy and handling your personal information with care, transparency, and respect. This policy outlines how we collect, use, disclose, and store your personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
Gybe Consulting is a recruitment agency based in Brisbane, Queensland. We specialise in connecting marketing, digital, and sales professionals with employers across Australia.
2. What Personal Information We Collect
We may collect the following types of personal information:
- Full name and contact details (e.g. phone, email, address)
- Employment history, CV, and qualifications
- Referee details and reference check information
- Right to work status and other identification documents
- Salary expectations and job preferences
- Notes from interviews or meetings
- Website or email interactions (e.g. IP address, browser data)
- Any other information relevant to a job application or recruitment process
3. How We Collect Information
We collect personal information directly from you when you:
- Apply for a job or submit your resume
- Speak with us via phone, email, or in person
- Register on our website or engage with us on LinkedIn
- Are referred to us by a third party or referee
- Participate in interviews or client recruitment processes
We may also collect information from publicly available sources and third-party platforms (e.g. SEEK, LinkedIn), where relevant and permitted by law.
4. Why We Collect Your Information
We use your personal information to:
- Assess your suitability for job opportunities
- Match you with roles aligned to your skills and preferences
- Communicate with you about roles, interviews, and feedback
- Provide recruitment services to our clients
- Conduct reference and background checks
- Comply with legal obligations
We only use personal information for the purposes it was collected, or as required or authorised by law.
5. Disclosure of Your Information
We may disclose your personal information to:
- Employers or clients we are recruiting on behalf of
- Referees you have nominated
- Background screening providers
- Legal or professional advisors
- IT and cloud service providers (e.g. recruitment software, email hosting)
- Government or regulatory authorities, where required by law
6. Transfer of Personal Information Overseas
Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of Australia. Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained. We will only disclose to overseas third parties if:
- You have given us your consent to disclose personal information to that third party;
- We reasonably believe that the overseas recipient is subject to a law or binding scheme that is, overall, substantially similar to the APPs, and that the law or binding scheme can be enforced; or
- The disclosure is required or authorised by an Australian law or court/tribunal order.
7. Storage and Security
Your personal information is stored securely in electronic systems that are protected by passwords, encryption, and firewalls. We take reasonable steps to prevent unauthorised access, misuse, or disclosure.
8. Online Activity
Cookies
Our website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognise when your device has visited our website before, so we can distinguish you from other users. This improves your experience on our website.
We do not use cookies to identify you personally, just to improve your experience on our website. If you do not wish to use cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your device, please be aware that your browsing experience and our website's functionality may be affected.
Website Analytics & Error Tracking
Our website uses the following third-party tools to help us understand visitor behaviour and maintain website performance:
- PostHog — used for website analytics to help us understand how visitors use our site and improve our services. Data collected may include pages visited, session duration, and general usage patterns.
- Sentry — used for error tracking and performance monitoring to identify and fix technical issues on our website. This may capture technical information such as browser type, device type, and error logs.
Although much of this data is aggregated or anonymised, it is possible that under certain circumstances some of it may be connected to you. These tools may transfer data to servers located overseas; please refer to their respective privacy policies for further detail. You can withdraw your consent to analytics and error-tracking cookies at any time using the cookie preferences link in the footer.
Direct Marketing & Online Behavioural Advertising
We may send you direct marketing communications and information about our services or opportunities that we consider may be of interest to you, where you have requested or consented to receive such communications. These communications may be sent in various forms, including email and SMS, in accordance with applicable laws such as the Australian Spam Act 2003 (Cth).
You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions set out in the relevant communication.
We may also use or disclose your personal information to third parties for the purposes of advertising, including online behavioural advertising, website personalisation, and to provide targeted or retargeted advertising content to you (including through third-party websites).
9. Data Retention
We will not keep your personal information for longer than we need to. In most cases, this means we will retain your personal information for the duration of our relationship with you, or as long as is necessary to fulfil the purposes for which it was collected. We may retain your information for longer periods where required to comply with applicable laws, such as record-keeping obligations.
10. Links to Third-Party Sites
Our website may contain links to websites operated by third parties. If you access a third-party website through our website, personal information may be collected by that third-party website. We make no representations or warranties in relation to the privacy practices of any third-party website and we are not responsible for the privacy policies or content of any third-party website. We encourage you to read their privacy policies.
11. Notifiable Data Breaches
We are subject to the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988 (Cth). In the event of a data breach that is likely to result in serious harm to any individuals whose personal information is involved, we will:
- Conduct a prompt assessment of the breach
- Notify affected individuals as soon as practicable
- Notify the Office of the Australian Information Commissioner (OAIC)
Notification will include a description of the breach, the kinds of information involved, and recommendations for steps individuals should take in response. If you believe your personal information has been compromised, please contact us immediately at the details in Section 14.
12. Automated Decision-Making
Note: The following disclosure will become a mandatory requirement under the Privacy and Other Legislation Amendment Act 2024 from 10 December 2026.
Where we use substantially automated processes to make, or assist in making, decisions that significantly affect individuals — such as automated screening or matching of candidates to roles — we will disclose this in our privacy notices and ensure affected individuals are informed of the nature and effect of such automated processes.
At the date of this policy, Gybe Consulting does not use fully automated decision-making in its recruitment processes. All significant decisions involve human review.
13. Accessing and Updating Your Information
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or outdated information
To make a request, please contact us at the details below. We may need to verify your identity before actioning your request.
14. How to Contact Us
If you have questions or concerns about this privacy policy or how your information is handled, please contact:
Gybe Consulting
Email: [email protected]
Phone: 07 3062 9491
15. Complaints
If you believe we have breached your privacy rights, please contact us so we can investigate and respond. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.